Select English on the event page, clear the Poké Ball, Great Ball, and Ultra Ball puzzles in order, then copy the reward code and redeem it with your support ID on the official website. If you need another code for an alt, a refresh will not reset the puzzle; use a different browser or device.
Team Rocket's Ambition event page
steps
- Select English in the top right corner before you begin the puzzle challenge.
- The event page hosts the mini-game chain leading to the reward code.
- After confirming the language, press Start the Challenge to begin.
Poké Ball puzzle levels
Solve the two Poké Ball level puzzles in sequence. The solution for the first is the card exclusive to the right side—Drowzee. For the second, use the hint to spot the rising count:
A Poké Ball Level Puzzle 2 hint panel displays the counting clue. — Bropenings
steps
- For the card puzzle, select Team Rocket’s Drowzee.
- On the second puzzle, follow the count: Rattata (1), Zubat (2), Sneasel (3), Murkrow (4), Cubone (5).
- Use the built-in hint system if needed; wrong guesses do not reset your progress.
Great Ball puzzle levels
Clear the three Great Ball puzzles one at a time. The answers follow clues from diamonds, Pokéballs, and knockout lines.
A puzzle page displays the Poké Ball card, scattered letters, and the answer input area. — Bropenings
steps
- For the diamond-count clue, use the diamonds to take the correct letter from each Pokémon’s name and enter Sawk.
- For the dragged Poké Balls puzzle, scroll down, drag the four Poké Balls to the higher area, and enter Aron.
- For the battle-line puzzle, trace the knockout sequence to spell Mew from the first letter of each face-up card.
Ultra Ball puzzle level
This last puzzle uses typing and hidden phrases, requiring careful reading and precise actions.
The Ultra Ball puzzle board is on screen beneath the level cards, with red circles, Poké Ball icons, and the blue slash marks visible. — Bropenings
steps
- Flip over cards that aren't Fighting, Steel, or Psychic type.
- Find the Giovanni coin on the page, then search for a hidden phrase.
- Drag the blue slash exactly to change "pocket" to "rocket" and reveal the final answer.
Claim the reward code
A reward claim screen displays the reward code field and the claim button. — Bropenings
Redeem the 24 Pack Hourglass code
An open in-game menu shows the Support ID field at the top right above menu options like Shop and Items. — Bropenings
steps
- Copy the reward code from the certificate page after solving the challenge.
- Open the official redemption website and enter the reward code in the second bar.
- Find your support ID by tapping the three-bar menu in the bottom right, and copy it from the top right.
- Enter your support ID in the first bar and submit.
- The reward will appear as 24 Pack Hourglass in your in-game gift box.
FAQ
How do I solve the Great Puzzle Challenge in Team Rocket's Ambition?
Clear each puzzle tier in order, use hints as needed, and finish the Ultra Ball puzzle to reveal the code for redemption.
What are the answers for the Poké Ball, Great Ball, and Ultra Ball puzzles?
The event answers are: Drowzee; Rattata, Zubat, Sneasel, Murkrow, Cubone; Sawk; Aron; Mew; and the hidden phrase revealed by changing pocket to rocket.
Where do I find my support ID to redeem the reward code?
Open the three-bar menu at the bottom right in-game; your support ID is at the top right and can be copied directly.
Why won't the puzzle give me a new code if I refresh the page?
Refreshing does not provide a new code; you must use another browser or phone to generate a fresh one for a different account.
How do I enter the reward code to get the 24 Pack Hourglass?
Enter your reward code in the second bar and your support ID in the first bar of the redemption site; your gift will appear in the in-game gift box.
Sources
Screenshots on this page are frames from the videos below, used to illustrate the steps they describe. All rights remain with their creators.
- Get 24 Free Hourglass - Answers to The Great Puzzle Challenge Team Rocket's Ambition #ptcgpocket — Bropenings, August 27, 2026
